New software purchased with a New Anglia Local Enterprise Partnership grant will help a business consultancy firm track its workload and manage clients more efficiently.
WLP, a regional business growth consultancy based in Watton, has invested in a new CRM (Customer Relationship Management) system. It replaces outdated manual systems and allows the full client management process to be tracked in one place. The project has been supported by a grant through the LEP’s Small Grant Scheme, which is administered through New Anglia Growth Hub.
The Small Grant Scheme is funded by the European Regional Development Fund and offers grants from £1,000 to £25,000 to help businesses across Norfolk and Suffolk grow.
As well as improving productivity, the new CRM system will allow the firm to expand – recruiting more consultants and supporting more local businesses.
Richard Garwell, Director and Business Improvement Specialist, said: “Our new CRM is making a significant positive difference to our productivity and visibility of our workflow.”
Chris Starkie, Chief Executive of New Anglia LEP, said: “It’s great to see WLP investing in new technology to streamline admin processes. The time savings gained from these types of projects can make a huge difference to small businesses.”
Find out more at https://newanglia.co.uk/grant/small-grant-scheme/