Narrative Report
Suffolk County Council 3 Narrative Report
local communities across the county and supports neighbouring and other fire services in the event of
larger incidents. Key metrics within the Service as at the end of 2021 - 2022 include:
a. 35 fire stations with 4 full time, 2 day-crewed and 37 on-call fire engines with associated 999
control, training and support functions.
b. 5,511 incidents were attended in 2021-22
Trading Standards vision is for a ‘Rogue-Free Suffolk’. The delivery objectives supporting this are: To
build resilient communities who say ‘no’ to scams and rogue traders, to support genuine Suffolk
business, to take action against rogue traders, and to carry out market surveillance and use intelligence
to target available resources most effectively.
The Emergency Planning and Business Continuity functions enable the Council to work in partnership
with other organisations during emergencies to protect the public, to ensure critical services continue
and to rebuild communities after any incident. These services are provided through a Joint Emergency
Planning partnership with Suffolk District and Borough Councils.
2.5 The Growth, Highways and Infrastructure Directorate is responsible for the provision of waste
disposal, transport, highways and planning services. It is also responsible for the protection,
enhancement and maintenance of the county’s natural and historical environment, and taking a lead on
the Council’s response to the Climate Emergency. In addition, it has a lead role in supporting Suffolk’s
economy and delivering sustainable infrastructure through key projects such as the Gullwing Bridge
and the promotion of more housing delivery. Key metrics within the Directorate in 2021 - 2022 include:
a. 4,271 miles of road maintained;
b. 10,793 children transported to and from school;
c. 80,001 passenger journeys supported via Connecting Communities
2.6 The Corporate Services Directorate is responsible for providing support functions to the Council
including Assets and Investment, Communications, Finance, Health and Safety, Human Resources, IT,
and Governance, Legal and Assurance, and Policy, to enable and support the delivery of effective and
efficient public services to the people of Suffolk. Corporate Services is also responsible for the front-line
delivery of the Coroner’s, Registration Services and Customer & Online Services.
3.0 Resident Satisfaction
The Council refrained from engaging in actively surveying resident satisfaction during 2021 - 2022 and
did not hold “We Are Listening” events across the County, due to the impact of the COVID-19 pandemic.
However, residents’ views were sought as part of the budget consultation held in last quarter of 2021,
with the results of this published alongside the 2021 – 2022 Budget approved by Council on 17 February
2022.
4.0 Financial Performance
4.0.1 The Cabinet received quarterly budget monitoring reports during the year and received a detailed report
of the outturn on 20 June 2022. The Council continues to operate at a moment of considerable
uncertainty and upheaval as the country continues to respond to the threat of COVID-19, whilst seeking
to emerge from restrictions that have impacted across society over the past two years. This rapidly
changing environment, and the associated uncertainty this brings, have ensured that budgeting and
forecasting have been particularly challenging during 2021-22.
4.1 Revenue
4.1.1 In February 2021, the Council set its 2021 - 2022 Revenue Budget. This consisted of a Net Expenditure
Budget of £597.877 million (i.e. the expenditure budget after fees, charges, contributions and some
specific grants have been deducted) and a corresponding £597.877 million Core Funding Budget
comprising Council Tax and Business Rates which fund 77% of the budget, a range of Government
grants which fund 20%, and contributions from corporate reserves which fund the remaining 3%.
4.1.2 Following the approval of the 2021 - 2022 Revenue Budget, the Department of Health & Social Care
finalised the ringfenced Public Health Grant for 2021 - 2022 at £30.805 million, £0.321 million higher
than the figure within the budget. To reflect this change, both the Public Health Grant budget within the
Core Funding Budget, and the Public Health Directorate budget within the Net Expenditure Budget were