resonate with those audiences. This will then allow us to develop targeted narrative, content and resources
for future communications strategy and campaigns.
This is an important step in the proactive work to be undertaken by the Inward Investment team as we seek
to develop a higher value pipeline of leads through defined commercial propositions reaching identified
audiences through targeted narrative and content. This sees us moving away from our previous generic,
place-based approach which tends to resonate more with a local audience but is less effective in attracting
attention from further afield; something that is vital for developing a healthy pipeline of inward investment
leads and enquiries.
Overview of the work
This project will be in 2 phases, both working with the Inward Investment and Innovation teams to ensure
that content, narrative and messaging meets our requirements:
1. The development of engaging content, including film and case studies, for the Norfolk & Suffolk
Unlimited website. This will provide an end destination for the social media campaign, used as a
call for action.
2. The planning, delivery, monitoring and management of a social media campaign across our
Twitter and LinkedIn channels. This includes the design of digital assets (within our brand
guidelines) and the use of analytics and testing methods to provide data on audience
demographics and what resonates with them, tweaking the campaign as necessary to get the
most from our advertising budget.
It is important that this campaign provides insights and a firm footing on which to deliver future strategy
and activity across digital and print channels, so this should be considered in planning, development and
delivery.
To aid narrative development, an ‘Inward Investment Marketing Campaign’ document was created through
the ‘post pandemic’ research project. Whilst this does not present an exhaustive list, it does provide a
starting point for narrative development as it identifies sector growth, commercial property, skills and talent
and inward investment opportunities through sectors, assets & locations.
There is also the potential to build innovation and technologies and cross sector expertise into the
narrative.
3. Objectives
The overarching primary aim of the campaign is to raise awareness of the Norfolk & Suffolk Unlimited
brand through highlighting opportunities presented through our locations, assets, businesses and
technologies.
We have yet to undertake targeted communications activity with the NSU brand but want to move to a
more targeted approach involving the development of propositions and campaigns with narrative and
content created specifically to meet our target audiences. Therefore, our secondary aim for this project is
to use analytics and testing to form a picture and insights of our audience and potential audiences from
which we can use for future strategies and marketing approaches.
Objectives include:
• Identification and development of narrative and content to gain interest and engagement.
• Delivery of engaging creative assets including:
1. Content for the Norfolk & Suffolk Unlimited website as a destination for ‘call to action’
purposes, driving traffic to the Norfolk & Suffolk Unlimited website
2. Social media content across Twitter & LinkedIn channels
• Identify audience segments to provide baseline data for insight and future campaigns.
• Identify target audiences and deliver data insights through asset and copy testing.
• Development of audience insights outside of local and partner responses.
• Help to raise awareness of the Norfolk & Suffolk Unlimited brand
• Deliver Inward Investment, innovation and networking leads for the LEP teams
• Increase enquiries to our Innovation Centres/Hubs.